You can request reviews by clicking Get Reviews
on the left sidebar and start requesting reviews via WhatsApp, SMS, Email or QR Code.
To send review requests, you can upload a CSV file or input contact details manually.
Make sure you have consent to send messages. Check I have consent to send messages to this contact and then click Request a review
.
Once you are in Get Reviews
section, just scroll, and you can customize review request templates for WhatsApp, SMS and Email.
You can optionally Send an automatic SMS/Email reminder every 3 and/or 7 days if the customer did not leave a review.
We give you an opportunity to edit SMS/Email reminder templates in Get Reviews
section too.